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MGI UK & I/SWAT UK Professional Skills Development Program 19/20 September

30th October 2014

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It was great to have nine member firms involved in this new training program. The first day was facilitated by Judith Fogarty of SWAT UK. The morning focused on client care and the afternoon on personal effectiveness.  Throughout the day the group worked in pairs or in their tables of five. Everyone got involved and based on the feedback forms that I have seen felt that both sessions were very valuable. The attendees had to record three action points from both the morning and afternoon. These should be things that they want to implement back in the office. Judith will be making a follow up mentoring call with each attendee. These will be in the latter half of October and will be scheduled in advance. Hopefully this will help ensure that good intentions on the day turn into something positive. One thing that surprised me was the high level of interest shown in using Microsoft Outlook more effectively, in particular how much the attendees didn’t know about it and how it could help with task management.

By the time of the Managing Partners Forum on 4 November I hope that each firm and attendees taking part will have concluded that they want to be part of this 3 year program. Indeed some have already indicated as much. Whilst time out of the office always adds to work pressures I will tentatively book dates for the next two days in early January and May and circulate them. It is intended that the remainder of the program will take place on Fridays. It would be useful to know if you are likely to allow the delegates to book into the hotel on the Thursday night. This would enable the delegates to be fresher on Friday, guarantee they are on time, only do one journey in the day as some delegates have a 6 hour round trip plus it would give them a couple of hours to catch up with each other in what I envisage will be a strong peer group. Everyone attending thought that the Forest of Arden would be a suitable location for the whole of the program due to its central location.

In the evening we had a Greek style buffet and there seemed to be some genuine friendships developing. On the following morning all the delegates spoke about their firms highlighting what they liked about their firms and their roles and sharing a few frustrations. I also took the opportunity to tell them a little about MGI and the value that it brings to members around the world and more locally in the UK & Ireland.

Hopefully this was just the start of a three year journey together.

Paul Winder