5th February 2014
Throughout their 43 years in business, MGI member Knobel, Beltzer, Soraya and Co. have been at the forefront of the accounting field in Israel, maintaining high standards of client service and offering reliable accounting solutions.
The 45-person strong team is pleased to announce their firm have recently received certificates for ISO 9001 and IQNet.
Eyal Beltzer from the firm commented, “We firmly believe that our being certified places our firm at the highest possible level and will further reinforce our status in the local market, but more importantly, in the international market.”
The ISO 9001 standard is an internationally renowned quality control certification designed to help companies meet statutory and regulatory requirements, while working to achieve excellence within the framework known as the eight key principals of quality management.
The Israeli firm, established in 1971, is also delighted to now be part of IQNet - The International Certification Network – whose members mutually recognise the ISO 9001, ISO 14001 and various other certificates of other IQNet partners, which are subject to regular and rigorous peer evaluations across the network.
The firm’s most recent standards project is their Client Service Charter. This Charter aims to effectively manage the service expectations of clients and service providers. This latest development for the firm further defines customer SLAs (service level agreements), time schedules for various activities, handling of complaints and procedures regarding different inquires.
Knobel, Beltzer, Soraya and Co. are confident that their international standards certification and Service Charter further supports their standing within the MGI alliance and provides assurance of a quality service for potential new clients.