21st December 2017
This year's UK & Ireland Managers & Partners Conference took place on 23-25 November at the Forest of Arden Marriott Hotel & Country Club near Birmingham, UK.
With a theme of "Client Experience" and variety of speakers including Iain Kirkpatrick of Metro Bank, Global Client Experience expert Ian Golding and Customer Service and Marketing professional Geoff Ramm, the meeting highlighted the importance of creating a great client experience as a key value of your firm.
The meeting was well attended with representatives from across the UK and Ireland, with European colleagues from France, Germany, Hungary and Italy. On the Friday evening, a representative from each firm was asked to share 60 seconds about their MGI experiences and the value this has brought to their firm in the last year. MGI took the opportunity to film these testimonials, the recordings of which will be shared with members very soon.
We also warmly welcomed three new members to their first UK & Ireland meeting; Paul and Allison from Freestone Jacobs in Portsmouth, Vivian, Donal, Derek and Patrick from Roberts Nathan in Dublin and Cork, Ireland and Martin, Jane, Daniel, Lois and Andy from F.W. Smith, Riches & Co. in London, UK.
Client Experience - How do your clients rate your firm
Thank you to our principle sponsors
Amy Harris and Richard Lattimer from Futrili, Mike Phillips and Sam Horner from Receipt Bank and Ian Phillips and Steve Neate from Xero.
Dinner and reflections on MGI
MGI Worldwide members can see the full meeting highlights along with the conference agenda and full delegate list, in the online Member Area in the Meeting highlights section. Click HERE to login.
MGI UK & Ireland is part of MGI Worldwide, a top 20 ranked global accounting network with some 5,000 independent auditors, accountants and tax experts in over 250 locations around the world.